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Refund Policy

1. Purpose
This refund policy outlines the circumstances under which FlashScoreLine will issue a refund to a customer for sports betting activities.

2. Eligibility
Refunds are available only to customers who have placed a bet on a football match through FlashScoreLine and have not yet received any winnings or settled their bets.

3. Reasons for Refund
Refunds may be issued for the following reasons:

  • Accidental Bet: If a customer accidentally places a bet on a football match, they may request a refund for the amount bet before the match starts.
  • Fraudulent Activity: If a customer's account is compromised and unauthorized betting occurs, they may request a refund for any losses incurred.
  • Technical Error: If a technical error on FlashScoreLine's platform results in a financial loss, customers may request a refund for the amount lost.
  • Canceled Event: If a football match is canceled, customers may be eligible for a refund depending on the specific circumstances and betting rules.

4. Process for Requesting a Refund
To request a refund, customers must contact FlashScoreLine's customer support team and provide the following details:

  • Full Name
  • Account Number
  • Reason for the Refund
  • Any Supporting Documentation

5. Decision
FlashScoreLine's customer support team will review the refund request and make a decision within 10 business days. If the refund is approved, it will be processed within 30 business days.

6. Limitations

  • FlashScoreLine reserves the right to deny any refund request deemed fraudulent or invalid.
  • FlashScoreLine reserves the right to change or modify this refund policy at any time.

7. Contact Information
For questions regarding this refund policy, please contact FlashScoreLine's customer support team at support@flashscoreline.com

Additional Notes:

  • Refunds will only be issued for bets that have not been settled.
  • Refunds will not be issued for bets that have already been won or lost.
  • Refunds may be subject to a processing fee.

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